Refund policy

At Raottogift.com, we strive to provide the best possible shopping experience for our customers. If for any reason you are not satisfied with your purchase, we offer a simple and hassle-free return and refund policy.

Eligibility:

• Returns are accepted within 7 days of delivery of the product.
• The product must be in its original condition, with all tags and packaging intact.
• The product must not have been used or damaged in any way.

Return Procedure:

1. Contact our customer service team at [insert contact details] to initiate the return process.

2. Obtain a Return Merchandise Authorization (RMA) number within 3 days of contacting us.

3. Repack the item in its original packaging, including all tags and accessories.

4. Ship the package to the address provided by our customer service team.

5. We will review the returned item and process your refund within 10-15 business days of receiving the package.

Refund Policy:

• We offer a full refund of the purchase price, excluding shipping charges.
• The refund will be credited to the original payment method.
• If the return is a result of our error (e.g. incorrect item shipped, defective item), we will also refund the shipping charges. Exceptions:
• We do not accept returns or offer refunds for items that have been worn, altered, or damaged in any way.
• We do not accept returns or offer refunds for items that are not in their original condition.
• We do not offer exchanges for items that are not eligible for returns. Shipping Charges: 
• If the item is found to be defective or if we have made an error, we will refund the cost of shipping the item back to us.Quick links